PS Elements install wants "disc 1"

[DGDevin]

My anti-virus software had a meltdown a couple of days ago thanks to an
update that caused it to see malware all over the place (that wasn't really
there) and deleted some files. My Elements 3 (that has been running happily
for some time) will no longer function, I get some sort of unrecoverable
error message when I try to start the editing part of PS3. When I tried to
reload PS3 from the original disc it begins the installation and then a
popup asks for "disc 1". There is only one disc, but the install program
won't proceed without "disc 1". Anyone seen this before?

[Geoff. Hayward]

Post by DGDevin
My anti-virus software had a meltdown a couple of days ago thanks to an
update that caused it to see malware all over the place (that wasn't
really there) and deleted some files. My Elements 3 (that has been
running happily for some time) will no longer function, I get some sort of
unrecoverable error message when I try to start the editing part of PS3.
When I tried to reload PS3 from the original disc it begins the
installation and then a popup asks for "disc 1". There is only one disc,
but the install program won't proceed without "disc 1". Anyone seen this
before?

No, tough shit.

[rwalker]

Post by Geoff. Hayward

Post by DGDevin
My anti-virus software had a meltdown a couple of days ago thanks to an
update that caused it to see malware all over the place (that wasn't
really there) and deleted some files. My Elements 3 (that has been
running happily for some time) will no longer function, I get some sort of
unrecoverable error message when I try to start the editing part of PS3.
When I tried to reload PS3 from the original disc it begins the
installation and then a popup asks for "disc 1". There is only one disc,
but the install program won't proceed without "disc 1". Anyone seen this
before?

No, tough shit.

Well aren't you the helpful, stupid ass hole.

[Ian D]

Post by DGDevin
My anti-virus software had a meltdown a couple of days ago thanks to an
update that caused it to see malware all over the place (that wasn't
really there) and deleted some files. My Elements 3 (that has been
running happily for some time) will no longer function, I get some sort of
unrecoverable error message when I try to start the editing part of PS3.
When I tried to reload PS3 from the original disc it begins the
installation and then a popup asks for "disc 1". There is only one disc,
but the install program won't proceed without "disc 1". Anyone seen this
before?

Was that Avast? Unless you told it to delete the files, they would
all have been in quarantine. The problem would be figuring out which
files belong to what application.

Your problem with reinstalling PSE3 could be that you still have
a partial install remaining. Try an uninstall, and if that doesn't
work, delete all PSE3 files manually. You may also have to
remove PSE references in the registry. Back up the registry before
you do that. It may not be feasible to remove all registry entries,
so do the ones that have PSE file and location references. For a
search word use; elements. Don't use adobe, for obvious reasons.